TalkingDeck Privacy Policy

Privacy and security are of utmost importance to TalkingDeck and we strive to ensure that our technical and organisational measures in place respect your data protection rights.

This Privacy Policy describes how we manage, process and store personal data submitted in the context of providing our services. “Personal data” refers to any information relating to an identifiable individual or his or her personal identity.

In subscribing to our services or filling in a contact form on our website (talkingdeck.com), you agree and accept that we may gather, process, store and/or use the personal data submitted in accordance with the rules set forth below.

By giving your consent to us, you also retain the right to have your personal data rectified, to be forgotten and/or to be erased.

1. Identity and contact details of the data processor

Personal data is collected on our website and TalkingDeck Google Slides editor add-on by Omnicom Solutions d.o.o., a company under registration under the laws of the Republic of Serbia, and having its main office at Ljubostinjska 2, 11000 Belgrade, Serbia.

2. Data collected on the add-on and the site

When you use our services, the following data is collected and managed: your email address and metadata about your Google Slides documents (as explained below).

By using our services, some data is collected automatically by reason of your activity on the site (see paragraph on cookies below).

The data submitted does not include any sensitive personal data, such as Government identifiers (i.e. social security, driving licence, or taxpayer identification numbers), complete credit card or complete personal bank card numbers.

3. Data collected at each slide test or video creation

With each slide test or video creation within TalkingDeck editor add-on, only a subset of information are transferred and stored in our secure servers. Such information contain the followings:

• The email address of your Google Account
• Date of creation (creation of slide test or creation of video);
• Active Google Slides document ID and containing slides’ IDs.
• Screenshots of the slides contained in active Google Slides document
• Presenter notes text content of slides in the active Google Slides document
• TalkingDeck related metadata (character id, voice id, subscription related data) 

This is the exhaustive list of information that is saved at each slide test and video creation.

As seen above, any other information inside the presentation document or your Google drive is not sent to our server and not collected by our application.

Screenshots, presenter notes texts and the final video files are deleted and permanently removed from our servers automatically within 14 days period.

4. Purposes of processing and legal basis

The principal purpose of collecting your personal data is to offer you a safe, optimum, efficient and personalised service. To this end, you agree and accept that we may use your personal data to:

• provide our services and facilitate performance, including verifications relating to you;
• resolve any problems so as to improve the use of our site and services;
• personalise, assess, and improve our services, content and materials;
• analyse the volume and history of your use of our services;
• inform you about our services as well as our partners’ services and/or promotional offers;
• prevent, detect and investigate any activities that are potentially prohibited, unlawful or contrary to good practice and ensure compliance with our terms of use and sending policy;
• comply with legal and regulatory obligations.

We use the personal data submitted to us only in accordance with the applicable data protection legislation.

For our clients who have signed up on our website, we process your personal data for the performance of the contract between us to provide our services.

For our newsletter, use case studies and marketing material sign ups, we process your personal data based on the express consent you provide for this specific purpose.

5. Newsletter and marketing emails

An unsubscribe link should be included in every newsletter and marketing email sent by you.

For those of you that have expressly opted in to receive our newsletter, you are easily able to unsubscribe by following the “unsubscribe” links included in every email.

6. Email statistics

Without systematically doing so, we may analyse and track the various rates (for example: click, open, bounce rates) and the number of emails sent which you open to assess performance rates on your emailing campaigns.

7. Testimonials

TalkingDeck publishes a list of Customers & Testimonials on its site with information on our customers’ names and job titles. TalkingDeck undertakes to obtain the authorisation of every customer before publishing any testimonial on its website. If you wish to be removed from this list, you can send us an email to privacy@talkingdeck.com and we will delete your information promptly.

8. Third party disclosures

Personal data relating to you collected on our website are destined for TalkingDeck’s own use and may be forwarded to TalkingDeck’s partner companies so that we may obtain assistance and support in the context of carrying out our services. TalkingDeck ensures that it has in place clear data protection requirements for all of its third party providers.

TalkingDeck does not sell or rent your personal data to third parties for marketing purposes whatsoever.

In addition, TalkingDeck does not disclose your personal data to third parties, except if: (1) you (or your account administrator acting on your behalf) requests or authorises disclosure thereof; (2) the disclosure is required to process transactions or supply services which you have requested; (3) TalkingDeck is compelled to do so by a government authority or a regulatory body, in the case of a court order, a summons to appear in court or any other similar requisition from a government or the judiciary, or to establish or defend a legal application; or, 

9. Your data protection rights

In accordance with the Serbian Data Protection Laws and the European General Data Protection Regulation 2016/679 (GDPR) you have a right of access, correction and removal of your personal data which you may exercise by sending us a support ticket directly or by sending an email at privacy@talkingdeck.com. Your requests will be processed within 30 days. We may require that your request be accompanied by a photocopy of proof of identity or authority.

10. Cookies/Tracking

As a general rule, TalkingDeck uses cookies and tracking to improve and personalise its Website and/or measure its audience. Cookies are files saved on your computer’s hard drive when browsing on the Internet and in particular on our site. A cookie is not used to gather your personal data without your knowledge but instead to record information on site browsing which can be read directly by TalkingDeck on your subsequent visits and searches on the site.

You can choose to decline acceptance of all cookies, but your ability to browse certain pages of the site may be reduced. The cookies used by TalkingDeck are intended to enable or facilitate communication, to enable the services requested by users to be supplied, to recognise users when they re-visit the site, to secure payments which users may make, to register the language spoken by users or other preferences necessary for the service requested to be supplied.

TalkingDeck also uses analytics and tracking tools to measure website and digital data to gain customer insights, to carry out analyses on browsing experience so as to improve content, and to send targeted advertisements.

By default, cookies are not installed automatically (with the exception of those cookies needed to run the site and TalkingDeck’s services, and you are informed of their installation by a banner). In accordance with the regulations that apply, TalkingDeck will require your authorisation before implanting any other kind of cookie on your hard drive. To avoid being bothered by these routine requests for authorization and to enjoy uninterrupted browsing, you can configure your computer to accept TalkingDeck cookies or we are able to remember your refusal or acceptance of certain cookies. By default, browsers accept all cookies.

When you access third party sites directing you to our website, or when you are reading integration or social media links, cookies can be created by the companies disseminating these links. These third parties may be able to use cookies in the context of TalkingDeck’s services (partners or other third parties supplying content or services available on the TalkingDeck site) and are responsible for the cookies they install and it is their conditions on cookies which apply. TalkingDeck assumes no liability in regard to the possible use of cookies by third parties. For more information, you are advised to check the cookie policy directly on these third party sites with regard to their use of cookies.

TalkingDeck uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our site is used. This, in turn, enables us to improve our site and the services offered through them. The information generated by the Google Analytics cookie about your use of our site will be sent to a Google server in the United States and stored there. These activities are bound by the Google Analytics Terms of Service and Google’s Privacy Policy. You can opt-out of Google Analytics across all websites.

TalkingDeck collects your personal data for the requirements of carrying out its contractual obligations as well as information about how and when you use our services and we retain this data in active databases, log files or other types of files so long as you use our services.

TalkingDeck only stores your data for the time needed to provide to you our services, and in no event no longer than 3 months after closing your account (unless otherwise required by law). You are able to access your personal data for as long as you hold an active account with us and for a period that varies depending on the type of data concerned. Your event data (statistics, for example), will be deleted every 13 months during active use of your account. Other data may be deleted at any time during active use of your account in accordance with the provisions set forth above.

The host servers on which TalkingDeck processes and stores its databases are located exclusively within the Amazon infrastructure, in European Union and United States of America.

TalkingDeck will inform you immediately, to the extent we are legally authorised to do so, in case of any application or order originating from an administrative or judicial authority relating to your personal data.

Within the framework of its services, TalkingDeck attributes the very highest importance to the security and integrity of its customers’ personal data.

Thus and in accordance with the GDPR, TalkingDeck undertakes to take all pertinent precautions in order to preserve the security of the data and, in particular, to protect them against any accidental or unlawful destruction, accidental loss, corruption, unauthorised circulation or access, as well as against any other form of unlawful processing or disclosure to unauthorised persons.

To this end, TalkingDeck implements industry standard security measures to protect personal data from unauthorised disclosure. In using industry recommended methods of encoding, TalkingDeck takes the measures necessary to protect information connected with payments and credit cards.

Moreover, in order to avoid in particular all unauthorised access, to guarantee accuracy and the proper use of the data, TalkingDeck has put the appropriate electronic, physical and managerial procedures in place with a view to safeguarding and preserving the data gathered through its services.

Notwithstanding this, there is no absolute safety from piracy or hackers. That is why in the event a breach of security were to affect you, TalkingDeck undertakes to inform you thereof without undue delay and to use its best efforts to take all possible measures to neutralise the intrusion and minimise the impacts. Should you suffer any loss by reason of the exploitation by a third party of a security breach, TalkingDeck undertakes to provide you with every assistance necessary so you are able to assert your rights. 

You should keep in mind that any user, customer or hacker who discovers and takes advantage of a breach in security renders him or herself liable to criminal prosecution and that TalkingDeck will take all measures, including filing a complaint and/or bringing court action, to preserve the data and the rights of its users and of itself and to limit the impacts.

TalkingDeck reserves the right to update this Privacy Policy at any time, in particular pursuant to any changes made to the laws and regulations in force. Any modifications made will be notified to you via our Website or by email, to the extent possible, thirty (30) days at least before any changes come into force. We would recommend that you check these rules from time to time to stay informed of our procedures and rules relating to your personal information.

If you have questions, you can email us at Data Protection Officer directly at: privacy@talkingdeck.com or by mail to: Omnicom Solutions d.o.o., Attn: Data Protection Officer / Legal Department, Ljubostinjska 2, 11000, Belgrade, Serbia.